Terms and Conditions
Prices quoted are charged on per person basis, and do not include tips. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as increase in tickets, transport expenses or any government fees or taxes.
2. Confirmation of Payment
Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as an evidence of payment to the service provider to redeem your tour package. But make sure that you´ve provided correct information pertaining to your travel requirements at the time of booking.
3. Cancellation Policy
Every Tour Activity/Attraction/Hotel has its own cancellation policies. Prior to booking any activity with us, clients need to ensure that have read cancellation policy of that particular tour and acknowledges it
3.1 Tourist/ transit / Service Visa fees are non-Refundable once payment done
4. No Show policy
If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, attraction and sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel related services.
5. Cancellation Procedures
Prior to making cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to Destination Arabia in writing. Upon receiving your cancellation request, we´ll let you know through e-mail regarding the confirmation of booking cancellation as well as the fee that should be paid.
Destination Arabia cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
6. Itinerary Amendments
Attraction services covered in the package are subject to change based on local / weather conditions and other aspects. Should this happen, we can provide suitable options of similar value, however depending on its availability. At most, we announce changes in itinerary, if any, before departure.
Please note that Destination Arabia reserves complete right to implement minor amendments in itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of force majeure.
7. Travel Insurance
Destination Arabia shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of trip. It is advisable that the traveller should secure a travel insurance policy to tackle unforeseen events. Additionally, a personal insurance coverage is highly recommended.
8. Travel Documents
It is the responsibility of every guest to ensure that he or she carries documents relevant for a particular tour, including passport or a valid ID card. This is especially important for guests coming from outside UAE. No refund can be done in the event of loss or lack of these relevant documents.
Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa requirements, insurance requirement and health requirements, as they are subject to change without prior notice.